Your products will normally be shipped on the next working day after you place your order. Please note that shipping carrier need up to 5 working days for delivery after your order has left our warehouse (8 to 10 days for international shipping locations). You can track the status of your order with the tracking number you will receive per email.
For all other purchases and shipping locations outside Europe please contact us first at firstname.lastname@example.org. Shipping will be priced subject to individual orders, and pricing will be provided per email. Additional taxes may be applied by the customs services in non-European countries, these charges are payable by the customer.
Please contact us if your country doesn´t appear in the list at email@example.com
The delivery is made to the delivery address indicated by the customer, being specified that it must be the address of the customer's residence, an individual of their choice or a legal entity (delivery to their company). Deliveries cannot be made either to hotels or P.O. boxes.
Customer must make sure that they have provided accurate and complete information concerning the delivery address (including in particular: house number number/name, building number/name, staircase, access codes, names and/or numbers for the intercom, etc.). In case of inability to deliver the products at the address indicated by the customer, products will be returned to K’ab, which will contact the customer to organize another Delivery. The risk of lost or deterioration of the Product is transferred to the Client at the time of the Delivery.
K’ab will not be held liable to any loss or damages to the products that has resulted from an extreme situation or event; natural or otherwise that has occurred beyond their control. In these situations, K’ab will inform customers as soon as possible.
REFUSE OF TRANSACTION
We reserve the right to refuse any order or refuse service to anyone, for any reason at any time. In the event that we make a change to or cancel an order we will attempt to contact you with the information you have provided.